This Cookie Policy explains how Submit A Plan Ltd, trading as UK Planning Gateway (“UK Planning Gateway”, “we”, “us”, or “our”) uses cookies and similar technologies on our website and platform. It should be read together with our [Privacy Policy].
What are cookies?
Cookies are small text files that a website places on your device when you visit. They help the website function, improve security, and provide information to us about how people use our services. Cookies do not harm your device and cannot access files or applications on it.
How we use cookies
We use cookies and similar technologies for the following purposes:
- Essential cookies
- Required for the website and planning platform to function.
- Examples include logging in, keeping sessions secure, processing payments, and managing unique application email addresses.
- These cookies cannot be switched off in our systems.
- Analytics and performance cookies
- Help us understand how visitors use UK Planning Gateway, so we can improve services.
- Collect information such as pages visited, time spent on site, and technical data (browser, device type, IP address).
- We currently use trusted providers such as Google Analytics and Microsoft Clarity. Data collected is anonymised or pseudonymised where possible.
- Functionality cookies
- Remember your preferences, such as cookie settings and communication choices, to provide a smoother experience.
- Advertising and marketing cookies (future use)
- UK Planning Gateway does not currently use advertising cookies.
- If we introduce them in future, we will always ask for your consent first, explain what data is collected, and provide clear opt-out controls.
Managing your cookie preferences
- You can set or change your cookie preferences when you first log in or at any time via our cookie settings panel.
- Most web browsers also let you control cookies through their settings. Please note that blocking essential cookies may affect how our platform works.
Third-party cookies
Some cookies may be set by third parties who provide services on our behalf (for example, hosting or analytics providers). These cookies are subject to the third party’s own privacy and cookie policies, but we ensure they meet UK data protection requirements.
Data protection and cookies
Because cookies may involve the collection of personal data (e.g. IP address), our use of cookies is also covered by our [Privacy Policy]. For any questions, you can contact our Data Protection Officer, Mrs Parvinder Kaur, at hello@planninggateway.co.uk.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time. The latest version will always be available on our website, and we may notify you of significant changes by email or platform notice.
